Privacy Policy

How CBF CONSULTANT LLC collects, uses, and protects your personal information.

Last Updated: January 1, 2025

1. Introduction

CBF CONSULTANT LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website, use our services, or interact with us in any manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.cbfconsu.shop (the "Site") or utilize our computer systems design and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, you must not use our Site or Services.

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on this page, with the "Last Updated" date being revised accordingly. Your continued use of our Site or Services following the posting of changes constitutes your acceptance of such changes.

2. Information We Collect

We may collect several types of information from and about users of our Site and Services, including but not limited to:

2.1 Personal Information

Personal information is data that can be used to identify you as an individual. We may collect the following categories of personal information when you voluntarily provide it to us:

  • Contact Information: Your full name, email address, telephone number, postal address, and company name.
  • Professional Information: Job title, industry, company size, and professional background information provided through inquiries, registrations, or service engagements.
  • Communication Data: Information you provide when you correspond with us via email, contact forms, phone calls, or other communication channels, including the content of those communications.
  • Account Information: If you create an account with us, we may collect your username, password, and account preferences.
  • Payment Information: Billing address, payment method details, and transaction history. Please note that payment processing is handled by third-party payment processors, and we do not store full credit card numbers on our systems.

2.2 Automatically Collected Information

When you visit our Site, certain information may be automatically collected through cookies, web beacons, and similar technologies, including:

  • Usage Data: Pages visited, time spent on each page, clickstream data, referral URLs, and interactions with Site features.
  • Device Information: IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
  • Location Data: General geographic location derived from your IP address (city, state, country). We do not collect precise GPS location data without your explicit consent.

3. How We Collect Information

We collect information through the following methods:

  • Direct Interactions: When you fill out forms on our Site, contact us via email or phone, request a consultation, subscribe to our newsletter, or engage our Services.
  • Automated Technologies: As you navigate through our Site, we may use cookies, server logs, and other tracking technologies to collect usage and browsing information.
  • Third Parties: We may receive information about you from third-party sources, such as business partners, analytics providers, advertising networks, and public databases. We combine this information with data we already hold to improve our Services and better serve you.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our Services, including project management, technical support, and client communications.
  • Communication: To respond to your inquiries, requests, and comments; to send administrative information such as updates to our terms and policies.
  • Business Operations: To process transactions, send invoices, manage accounts, and maintain business records.
  • Marketing: With your consent, to send you promotional communications about our services, industry insights, and events. You may opt out of marketing communications at any time.
  • Analytics and Improvement: To analyze usage trends, measure the effectiveness of our content, and improve the functionality and user experience of our Site and Services.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests; to protect our rights, privacy, safety, and property, and those of our clients and the public.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information based on the following legal grounds:

  • Consent: Where you have given us explicit consent for specific processing activities (e.g., marketing communications).
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our Services, fraud prevention, and direct marketing, provided these interests do not override your fundamental rights and freedoms.
  • Legal Obligation: Where processing is necessary to comply with a legal or regulatory obligation to which we are subject.

6. Information Sharing and Disclosure

We may share your information with the following categories of third parties:

  • Service Providers: Trusted third-party vendors who perform services on our behalf, such as hosting providers, payment processors, analytics services, email delivery services, and customer relationship management platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Professional Advisors: Lawyers, auditors, insurers, and other professional advisors who require access to your information in the course of providing their services to us.
  • Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
  • Legal Requirements: When required by law, court order, subpoena, or other legal process; to establish, exercise, or defend our legal rights; to investigate, prevent, or take action regarding suspected illegal activities, fraud, or threats to personal safety.
  • With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

We do not sell your personal information to third parties for their own marketing purposes. We do not engage in the sale of personal data as defined under the California Consumer Privacy Act (CCPA) or similar state laws.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.

What are cookies? Cookies are small text files placed on your device by a web server. They enable the website to remember your actions and preferences over a period of time.

We use the following types of cookies:

  • Essential Cookies: Required for the basic functionality of our Site, such as navigation and access to secure areas. These cookies cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously. We use services such as Google Analytics for this purpose.
  • Functional Cookies: Remember your preferences and settings to provide a personalized experience.
  • Marketing Cookies: Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

You can control cookies through your browser settings. Most browsers allow you to decline or delete cookies. However, disabling certain cookies may affect the functionality and performance of our Site.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

The retention period varies depending on the type of data and the context of collection. Generally:

  • Contact form submissions and inquiry data are retained for up to 2 years following the last communication.
  • Client engagement records and project-related data are retained for the duration of the engagement plus 5 years for legal and archival purposes.
  • Financial and billing records are retained for 7 years in compliance with tax and accounting regulations.
  • Analytics data may be retained in aggregated and anonymized form indefinitely.

When data is no longer required, we securely delete or anonymize it to prevent unauthorized access or use.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS 1.2+) and at rest (AES-256).
  • Regular security assessments, vulnerability scanning, and penetration testing.
  • Access controls based on the principle of least privilege.
  • Employee training on data protection and privacy best practices.
  • Secure data centers with physical access controls.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will promptly notify you in the event of a data breach affecting your personal information as required by applicable law.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right of Access: You have the right to request confirmation of whether we process your personal information and to request a copy of that data.
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
  • Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your personal information under certain circumstances.
  • Right to Restrict Processing: You have the right to request restriction of processing of your personal information under certain conditions.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal information based on legitimate interests, including profiling and direct marketing.
  • Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • Right to Opt Out of Sale: If applicable under the CCPA or similar laws, you have the right to opt out of the sale of your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within the time frame required by applicable law. We may need to verify your identity before processing your request.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. Our servers and service providers are located primarily in the United States. When we transfer personal information from the EEA, UK, or Switzerland to countries that have not been deemed adequate by the European Commission, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent transfer mechanisms.

By using our Site or Services, you consent to the transfer of your information to the United States and other jurisdictions as described in this Privacy Policy.

12. Children's Privacy

Our Site and Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take reasonable steps to delete that information promptly. If you believe that a child has provided us with personal information, please contact us immediately.

13. California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. In addition to the rights listed in Section 10, California residents have the right to:

  • Know what personal information we collect, use, and disclose about them.
  • Request disclosure of the categories and specific pieces of personal information we have collected.
  • Request deletion of their personal information (subject to certain exceptions).
  • Opt out of the sale of their personal information. As stated above, we do not sell personal information.
  • Not receive discriminatory treatment for exercising any of their CCPA rights.

To exercise your CCPA rights, please contact us using the information below. We will verify your identity before processing your request.

14. Third-Party Links

Our Site may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of every website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational considerations. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. In the event of material changes, we will provide prominent notice on our Site or through other appropriate communication channels.

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: support@cbfconsu.shop
  • Phone: +1 (224) 540-1633
  • Mail: CBF CONSULTANT LLC, 1910 NOTRE DAME BLVD UNIT 203, CHICO, OH 95928, United States

We will acknowledge receipt of your privacy-related inquiry within 5 business days and will respond substantively within 30 days.

17. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Ohio and applicable federal laws of the United States, without regard to its conflict of law provisions. Any disputes arising under or related to this Privacy Policy shall be resolved in the courts located in Ohio.